If you've been brought to this page or haven't been able to access your Wingocard account after uploading your ID, your upload may have been unsuccessful. This can happen for a few reasons:
- It's been more than 14 days and the link has expired
- You clicked the link multiple times without a successful upload
- We weren't able to validate your identity using the ID you provided
Reach out to us at firstname.lastname@example.org if you think you fall into the reasons above.
As a reminder, you may be asked to upload an ID to verify your identity with us. More information on this here: Why am I being asked to provide a photo ID?