What does this article cover?
Being asked for a PIN or signature?
Add your card to Apple Wallet
There are two ways to set up Apple Pay with Wingocard using your digital or physical card:
Within the Wingocard App
To set up Apple Pay from the Wingocard app, follow these steps:
- Open your Wingocard app and log in
- Click on “My card” on the bottom right of your screen and select “Add to Apple Wallet”
- A screen will pop up, press next to confirm your information
- Next you’ll see our Terms and Conditions, click on “Agree” to continue adding your card
- A notification from your Apple Wallet will confirm that your card is ready for Apple Pay
- Open your Apple Wallet to confirm that your Wingocard has been added
After that, your card will be set up and ready to make contactless, secure purchases in stores, in apps, and on the web! You can also set up your Apple Watch to pay with Apple Pay, right in the Apple Watch app on your iPhone.
Within Apple Wallet
If you’re having trouble setting up Apple Pay from the Wingocard app, try adding your card manually by following these steps:
- Open your Apple Wallet app on your iPhone
- Tap "+" to add a new card
- Enter your name, card number, expiration date and cvv
- Follow the verification instructions that will be emailed and texted to you
Add your card to Apple Watch
- Open the Apple Watch app on your iPhone, and go to the My Watch tab
- Tap Wallet & Apple Pay
- Follow the steps to add a card
- Tap Next. Wingocard will then verify your information
- Once verified, tap Next and you can start using Apple Pay on your Apple Watch!
Troubleshooting
If you just created your account and was sponsored by your parent, please wait 15 mins before adding your card to Apple Wallet.
If you run into any other issues verifying your card or don't receive the verification instructions, call the Digital Wallet Support Center: 1-833-793-3372*
*Note: you may be asked to verify your parent's SSN if you call in to verify your card. Please have this handy!
How to pay using Apple Pay
FaceID
- Double-click the side button on your iPhone
- Glance at your screen
- If you have a face covering or FaceID disabled, you may be asked to enter your passcode.
- Hold your iPhone near the reader
TouchID
- Hold your iPhone near the card reader with your finger on TouchID
Apple Watch
- Double-click the side button
- Scroll to choose your Wingocard
- Hold your Apple Watch within an inch of the contactless card reader, with the display facing the reader
Being asked for a PIN or signature?
Some US-based merchants will ask for a PIN or signature for transactions over $50.
The PIN is the same PIN you've set on your physical card. If you do not have a physical card, give our support team a call and we'll help you set a PIN on your digital card.
- Call us at 1-833-MYWINGO (699-4646)
Business hours
Phone: Monday to Friday 9am to 6pm ET
More information from Apple about global limits here: https://support.apple.com/en-us/HT207435
